Join Felicia Brown for this informative introduction to her 3 hour workshop The Art of Client Retention on Friday November 4th, 2011 at 10:00 am at the Canadian Massage Conference.

The long-term success of any massage business or practice is highly dependent upon the business’ ability - and all the therapists in it – to build strong relationships and with recurrent sales from their client base. Yet, as important as retaining client and re-booking clients is to create a healthy practice, many massage therapists and bodyworkers struggle in this area.